Why can't I access my anonymous account? May 29, 2020 02:39 Updated If you need help accessing your account, please contact support with your Fold username to get a one-time login link. Related articles What does it mean to "Proceed Anonymously"? Do I need bitcoin to use Fold? How do I reset my password? My card does not have a barcode! How do I redeem it in-store? Can I withdraw my rewards?