I submitted a rewards withdrawal request, but I do not see my bitcoin in my personal wallet.

We recently switched to daily Bitcoin reward withdrawals instead of manually processing them every Tuesday. Depending on network congestion and what time we are able to process the request, it can take anywhere from 10 minutes to several hours to complete.


Withdrawal requests made Monday through Friday should be processed within 24 hours. Requests made late in the day on Friday, or over the weekend, will be processed on the following Monday.


If you have not received your withdrawal within the timeframe stated above, please reach out to support for further assistance.


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