If you believe there is an unauthorized charge on your Fold Card, you can temporarily freeze it in the app while you investigate further. This option can be found under:
Account tab → Manage Card → Freeze Card.
If you believe your card info has been compromised or if you have lost your card, please call our toll-free number, 1-866-FOLDAPP (1-866-365-3277) and select #1, and then the option "Report my card as lost or stolen." This will terminate your current card and order a new card to your billing address.
Please submit a ticket to report any unauthorized charges that should be disputed or to be issued a temporary virtual card while your new physical card is shipping.
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