If you are having trouble logging in to your Fold account, we recommend resetting your password.
To reset your password while logged out of the Fold app, please follow these steps:
Open the Fold app
Tap the Log In button
Tap Forgot password to initiate a password reset
Enter the email address associated with your Fold account
Then, follow the additional instructions you received by email
If you are already logged in, please follow these steps:
Tap the menu hamburger in the top left corner
Scroll down to the Security heading
Tap Password
Then, follow the instructions to set a new password
If you don't remember the username/email address associated with your account, don't have access to the email address to complete the reset password process, or otherwise need further assistance, please email us at [email protected].