If you need a replacement credit card, please follow these steps:
Open the Fold app
Tap the menu hamburger in the top left corner
Scroll down to the Credit heading
Tap Replace card
Select the reason you need to replace your card
Follow the on-screen prompts
How long will it take to receive my new credit card?
Once your replacement card has been ordered, your new Fold Bitcoin Credit Card should arrive within 4-6 business days. When your new card arrives, you'll need to activate it using the Fold app.
Is there a fee for replacement credit cards?
The first two replacement credit cards requested in a rolling 12-month period are free. Subsequent replacement cards are $20 per card thereafter.
Please keep in mind that, for your security, the card details will be updated (your account settings and transaction history will remain unchanged).
If you still have questions, or need further assistance, please call 1-866-FOLDAPP (365-3277)