If you need or want to lock your Fold Bitcoin Credit Card, either as a way to keep your account secure, or if you've identified suspicious activity on your card or account, there are three ways you can do this:
In-app option #1
Open the Fold app
Tap the menu hamburger in the top left corner
Scroll down to the Credit heading
Tap the Lock credit card toggle
To unlock it, follow the same steps
In-app option #2
Open the Fold app
Tap Credit
Tap View card details on the card image
Tap the Lock button
To unlock it, follow the same steps (button will say Unlock)
Option #3
Call 1-866-FOLDAPP
You can also do this to request your card be unlocked
To report a credit transaction that was not authorized by you, thereby filing a dispute, please see our FAQ article: Reporting an unauthorized credit transaction
If you still have questions, or need further assistance, please call 1-866-FOLDAPP (365-3277)