To report a credit transaction that was not authorized by you, thereby filing a dispute, please follow these steps:
Open the Fold app
Tap Credit
Scroll down to the bottom of the page, where you will see Transactions
Tap the See all transactions button
Tap on the transaction in question
If the payment is still Pending, you will not have the option in the app yet to dispute it. In this case, you can contact the merchant for more information, or you can wait until the transaction settles, and then dispute it via the app.
If the payment has finished processing, tap the Report an issue hyperlink below the transaction details
Follow the on-screen prompts to complete filing the transaction dispute
If you still have questions, or need further assistance, please call 1-866-FOLDAPP(365-3277)