How do I fund my Fold Prepaid Debit Card with third-party apps such as Apple Cash, Venmo, or PayPal?

You can use third-party apps to deposit funds in 1 of 2 ways: instantly and ACH.

  • Instant requires linking your Fold Debit Card via the numbers on your card. Deposits are within seconds and usually incur a fee.
  • ACH deposits are free and generally take 1 business day to complete. These deposits require linking your account and routing numbers, which can be found by:
    • Opening the Fold app
    • Tap the menu hamburger in the top left corner
    • Tap Direct deposit

If these instructions do not match the options visible in your current version of the Fold app, please follow our standard troubleshooting steps to ensure you are getting the most up-to-date experience in the app!

 

Apple Cash

Instantly:

  • Make sure you have an Apple Cash account / have Apple Cash enabled
  • While still in the Wallet & Apple Pay section....
    • click "Add a Card"> select "Credit or Debit" > tap "continue" >and enter your Fold Card details to add your card
  • Return to Wallet & Apple Pay, and select Apple Cash from the list of available payment cards
  • Select Transfer to Bank, and enter the amount you'd like to transfer
    • note: you must have available funds to initiate a transfer and move past this step
  • Select your Fold Debit Card (that you just added) and select Instant Transfer 
    • Apple charges a fee for Instant Transfer. If you prefer not to pay this, you can add your Fold Debit Card account information (using the routing/account number on the "Manually Link a Bank" page) for 1-3 business day transfer. (see below)
  • Confirm the transfer and you will see your funds show up in your Fold app.

ACH:

  • Go to the Manually Link a Bank page. Add the account and routing numbers found in the account tab of your Fold app.
  • Within 1-5 business days you'll get micro-deposits into your Fold account. Go back into Apple and verify the amounts.
  • Follow the above steps. When you go to Transfer to Bank, select your Fold account (not card)
  • Confirm the transfer and you will see your funds show up in your Fold app.

    For additional details on funding via Apple Cash, see Apple's support article
     

Venmo

Instantly: 

  • Add money to your Venmo account.
  • Tap the Me tab in the bottom right corner
  • Tap the Transfer button, located under your account balance
  • Select Instant (not "Up to 3 Biz Days")
  • Select Transfer to and add your Fold Debit Card as a debit card (if you choose "Up to 3 Biz Days," you will not be able to add a debit card, only a bank - do not add your Fold Debit Card as a bank account if you want instant transfers).

ACH:

  • Go to the Me section and tap Settings
  • Tap Payment Methods
  • Add a bank or card and choose Bank
  • Tap Verify bank manually instead
  • Enter the account and routing number found in the Direct deposit page of the Fold app via the Menu button
  • Within 1-5 business days, you'll get 2 deposits into your Fold account. Go back into Venmo when you do and verify the amounts.
  • Go to your wallet and tap Manage > Transfer to Bank > 1-3 biz days and make sure Sutton Bank with the last 4 of your Fold account is selected.
  • Tap Transfer

 

If these instructions do not match the options visible in your current version of the Fold app, please follow our standard troubleshooting steps to ensure you are getting the most up-to-date experience in the app!

 

PayPal

To transfer funds to your PayPal Account from your Fold card:

  • Link a Bank Account or Card:

    Bank Account: You'll need to link a bank account that is in the same name as your PayPal account.

    Debit/Credit Card: You can also link a debit or credit card to your PayPal account.
     
  • Add Funds:
    • Go to your Wallet
    • Log in to your PayPal account and go to the Wallet section.
    • Tap Transfer Money
    • Tap Add money to your balance or Add money from your bank or debit card
    • Enter the amount you wish to transfer.
    • Choose the transfer method: You can choose between adding money "in seconds with debit" or "in 3-5 days with your bank".
    • Review the details and confirm the transaction.

      Note: Adding funds via bank transfer can take 3-5 business days, while using a debit card offers an instant transfer option

      You can view this information on PayPal's website here: How do I add money to my PayPal balance from my bank?
       
  • To transfer funds from your PayPal balance to the Fold Card:
     
    • Make sure you have available balance in your PayPal Balance.
    • On PayPal web, you will need to add your destination in your Wallet first (see below for details).
    • Select "Transfer to Bank " (mobile app) or "Transfer Money" > "Transfer to Your Bank" (desktop).
    • Tap Change on the destination.
      • To send instantly (with fee): "Link a new debit card" using the Fold Card details under "Pay/View Card Info."
      • To send in 3-5 business days (free): Add routing and account information found in account tab of the app
      • Select your amount and transfer.

If you need further assistance, we recommend reaching out to either Apple, Venmo, or PayPal since we aren't able to troubleshoot their platforms.

Updated

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