Why is my account temporarily suspended?

Here at Fold, we take the security of our platform and our users very seriously. As part of our ongoing efforts to maintain a safe environment, we, along with our partners, regularly review Fold accounts. On rare occasions, this may lead to an account being temporarily suspended for additional verification.

If you find your account in this state, don't worry—simply get in touch with our support team for guidance on the next steps. Please be aware that certain regulatory and compliance constraints sometimes prevent us from disclosing specific details.


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